Need help with PTT?
Use this page to contact PTT Football about app support, account access, incorrect information, safety/legal questions, website issues, partner enquiries or general feedback.
Fastest contact.
For general support, email support@pttfootball.com. For privacy questions, email privacy@pttfootball.com. For partnerships, email partners@pttfootball.com.
Contact PTT Football.
Pick the best email address for your request so it can be handled properly.
App support
For help using the PTT web app, login issues, saved clubs, report issue forms or general app questions, email support@pttfootball.com.
Privacy questions
For privacy policy questions, account data requests or data concerns, email privacy@pttfootball.com.
Partners
For club, SLO, venue, travel, hotel, sponsor or business partnership discussions, email partners@pttfootball.com.
Affiliates
For affiliate network enquiries, travel links, hotel partnerships, booking services or commercial programmes, email affiliates@pttfootball.com.
Report incorrect information.
PTT is only useful if the information stays accurate. If you spot something wrong, please tell us.
What to report
You can report incorrect pub details, wrong stadium information, broken map links, fixture issues, travel problems, safety guidance concerns or general app problems.
What to include
Include the club, ground, pub or area, what looks wrong, the date if relevant, and any useful detail that helps PTT review the issue.
Before relying on app information.
PTT is designed to help supporters plan, but it does not replace official sources.
Check official sources
Always check the home club, away club, venue, league, police, travel operator and booking provider information before making final matchday plans.
Information can change
Fixtures, kick-off times, pub entry rules, travel links, maps, stadium guidance and safety arrangements can change at short notice.
Common support topics.
These are the most likely areas users may need help with.
Login or account access
If you cannot sign in or access your account, contact support@pttfootball.com with the email address you used to register.
Saved clubs
If saved clubs are not appearing correctly, include the club name and device/browser you are using.
Map links
If a map link opens the wrong location or does not work, send the club, venue or pub name and the device you tested on.
Device issues
If something behaves differently on Android, iOS, tablet or web browser, tell us the device, browser and what happened.
Support response note.
PTT Football is a growing independent football travel app. We aim to review support messages as quickly as possible, but response times may vary while the service is being developed and prepared for wider launch.
Email support.
For general help, app issues or incorrect information reports, contact the PTT support inbox.